Reset of the 2fa (two-factor authentication)

If you would like to have the phone number for the 2fa (two-factor authentication) of your AMALYZE account reset in Shield, all you have to do is send a request to the AMALYZE support at (support@amalyze.com).

Please include the following information in your mail:

  • Affected AMALYZE customer number.
  • Affected AMALYZE user.
  • Reason for the reset request.

Since we usually only reset the 2fa of an AMALYZE user in exceptional cases, we ask that you take this into consideration.

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